Business growth – the financial essentials

“A sprat to catch a mackerel” can easily turn in to a sprat to catch plankton!

A client of ours, long-established as a one-man company, is about to win several large contracts. Clearly this is very good news, but not without risks and pitfalls.

Our guy, both excited and nervous about what the future holds, came in for a chat.

Time to discuss the financial essentials of business growth and there are three important areas to consider:

  1. Profitability
  2. Cashflow
  3. Staffing

Profitable business growth

Do your sums and make sure that when you pitch for new work (and re-pitch to renew existing contracts) you are making a decent margin.

There’s not much point in winning low margin work and no point at all in winning unprofitable work.

“A sprat to catch a mackerel” can easily turn in to a sprat to catch plankton!

Cashflow

Cashflow is so important. Get into the habit of putting your invoicing schedule and payment terms into your proposals and get them agreed upfront.

If you don’t do this then you’re likely to get cashflow difficulties but if you agree invoicing and payment terms upfront then you are likely to get paid when you want and you have a good stick to beat the client with if they try to pay slowly.

If you can, set-up all your clients on a direct debit service like GoCardless – it’s a credit control game-changer.

Cashflow during a period of growth is vital because when you grow you need more resources – typically people – and your staff, HMRC and the suppliers of the additional goods and services you buy will want to be paid.

The downward spiral is when you have to pay your suppliers well in advance of getting paid.

At one level this lack of funding simply inhibits growth but more extremely this is what causes so many growing businesses to go bust.

Staffing

Staffing was particularly important in this case because our client is on the cusp of hiring his first employee. And in a few months his second.

Hiring the right people at the right level of pay (plus employer’s national insurance and pension contributions) and then making sure you always have the funds to make the payroll and tax payments is not easy.

You can build in some contractual safety nets – a probationary period and then a relatively short notice period – just in case things don’t work out.

And, although you will have advertised for a self-starter with pots of initiative, in reality you have to make time to train, supervise and help your new staff.

With a great deal going on, it still makes sense to make sure your business is being stretched (but not breaking) before you bring in your next person.

All in all, an exciting time for our client, but lots of change and much to manage. And guess what? It doesn’t really ever stop if you want to keep on growing.

So the lesson is to learn how to manage successful growth early on and keep applying the same disciplines as you get bigger.

If this sounds a little like your business and you’d like a helping hand, call Michael Austin on 020 7125 0270 or email info@bluedotconsulting.co.uk and let’s have a free-of-charge chat about your business.

Michael

Related links:

Bookkeeping, accounts and tax for a one-person company

Cashflow – sit down, have a cup of tea and let’s mend your business

Profit improvement

© Blue Dot Consulting Limited

Chartered Accountants – Bedford House, Fulham Green, London, SW6 3JW

 

Get paid quicker – 5 ways to avoid bad credit risks

The collection side of credit control is difficult enough so identifying bad payer problems before you have even made a sale can save you time and money.

These credit control tips help you reduce the risk of selling to bad payers in the first place.

The collection side of credit control is difficult enough so identifying bad payer problems before you have even made a sale can save you time and money.

1. Get paid upfront.

Never any harm in stating the obvious, and it’s so easily overlooked. If you don’t want a credit control problem simply ask to be paid upfront.

Once you have the money, don’t spend it all at once because you have to pay for providing the goods or services you’ve sold.

2. Use direct debit

Ask all of your customers to sign up to pay by direct debit using a service such as GoCardless.

You will get paid according to your agreed credit terms, save a lot of time and improve your cashflow.

And if a prospect refuses to sign up to direct debit you should be very wary of doing business with them.

3. Buy prospect lists with credit ratings

When you buy a marketing list, why not buy it from a credit ratings agency and ask for the list to include only companies that have a decent credit rating. You will get a smaller list but at least you know the prospects should be creditworthy.

4. Go with your gut

Often during the sales process it’s possible to get a gut feel as to whether you think you’ll have trouble being paid by the potential customer. There is no science to this, experience counts for everything.

Don’t ignore get feel. You’ve only yourself to blame if it turns out you were right!

5.  Agree in writing your payment terms

Before you do any work or supply any goods, agree the contract in writing first and make very sure that your contract included clear payment terms. It’s too late to introduce payment terms later on and if at the outset you experience some resistance to agreeing payment terms then you know there is trouble ahead and you might choose to walk away.

This blog looks at the start of the credit management process – before a sale has even been made. Keep an eye out for the rest of the series that explores tools and techniques further along the credit management process.

If you would like to discuss your credit management requirements, call me on 020 7125 0270.

Michael – @bluedotmichael

Related links:

Cashflow

She’s a bulldozer when it comes to credit control

Get paid quicker – 5 tips to improve your sales invoices