FreeAgent training: How to get the best out of FreeAgent

You’ve chosen FreeAgent – a wise choice. Now kick on and get it working how you want it to.

You’ve taken the plunge with FreeAgent – great choice – but if you’re not getting good results, you’re not alone and a spot of FreeAgent training might be just what you need.

You might be struggling with entering transactions into FreeAgent or maybe you’re not getting useful financial information out of it. Could be bits of both that get you thinking:

  • My profit & loss doesn’t look right
  • VAT seems a bit off
  • My bank feed doesn’t match to invoices
  • I’m not sure what FreeAgent is telling me

So, if you find yourself asking “How do I make better use of FreeAgent?”, you’re in the right place.


Why FreeAgent isn’t giving you useful information – it’s usually bookkeeping discipline

No one does bookkeeping for the sake of bookkeeping. We do bookkeeping to measure, understand and improve the financial performance of a business or organisation.

But, in order for it to be useful, your bookkeeping must be complete, consistent, accurate and up to date. Otherwise the information you’ll get from it will be wrong and you won’t know how your business is performing.

FreeAgent will only be as useful as the quality of the data you enter and the old adage of “Garbage-In-Garbage-Out” certainly applies to bookkeeping.

So, it pays to invest in FreeAgent training.


Data entry – the “Big Three”

The big three areas of data entry to get right are:

  1. Sales invoices and income
  2. Suppliers’ bills and expenses
  3. Bank feed and bank reconciliation

Sales invoices and income

Create and send your sales invoices as soon as you can, making sure they’re accurate and emailed to the right customer contact.

If your sales are made online or customers pay on the day by card then you still need to record your sales as you make them but be aware that the money coming into your bank account may NOT be the full sales value as it may have had card charges or platform charges deducted from it.

💡Get paid quicker – 5 tips to improve your sales invoices

Suppliers’ bills and expenses

Record all suppliers’ bills as they come in irrespective of whether you’ve paid them and add the PDF of the bill into your bookkeeping entry so that FreeAgent becomes an online filing cabinet.

Make sure they are coded to the correct expense category so your P&L accurately reflects the running costs of your business.

Where you pay for a business expense by card or online, always get the bill or receipt and either enter it as a supplier’s bill or attach it to the transaction if you are accounting for it from the bank feed.

💡We’re a small business, I do all the bookkeeping – I just need someone to keep us on the right track

Bank feed and reconciliation

Make sure you have at least one business bank account and connect all of your business bank accounts to FreeAgent.

If all your sales invoices have been raised and accounted for and all your suppliers’ bills have been accounted for then FreeAgent will do a pretty good job of allocating the receipts and payments in your bank account to the sales and suppliers’ transactions you’ve already accounted for.

Some transactions, such as payroll payments, bank charges and interest, can’t be allocated to an invoice or a bill so you do the accounting for those transactions from within the bank feed.

Clear the bank feed as often as you can and at least once a month reconcile FreeAgent to your bank statement. Go through the bank reconciliation process to ensure FreeAgent has the correct bank balance.

💡Why two bank accounts are better than one


How to save time with FreeAgent automation and integrations

It’s important to know how to do the basics manually but there are also efficiencies to be had which save time, improve accuracy and take some of the hard work out of your bookkeeping. For example, within the software:

  • If you send the same invoice to a customer repeatedly you can set it to be a recurring invoice so FreeAgent raises it and sends it every month
  • You can set rules in the bank feed so the right answer is suggested and automatically applied to regular expenses
  • FreeAgent has a tool called Smart Capture which lets you upload bills and receipts from which FreeAgent can extract data that speeds up the bookkeeping for suppliers’ bills.
  • “Find and fix” is a tool for making corrections in bulk – handle with care!

There’s also a vast array of Apps that you can connect to FreeAgent which save time, reduce errors and automate various tasks.

But be careful. There’s any number of “what went wrong when I connected this app to my accounting software” stories and you don’t want to become another one.

Get the correct bookkeeping done manually first so you know what the right answer looks like and then think about connecting external apps.

💡A cautionary tale – Accounting apps – less is more


How to use FreeAgent reports properly (and spot errors)

You do bookkeeping so you can measure and improve the financial performance of your business – so you’re going to need reports.

Make sure you’re familiar with the basics:

  • Profit and loss
  • Balance sheet
  • Aged debtors – for managing credit control
  • Aged creditors

Other reports are available so you can drill down into individual transactions in an account to see what’s going on.

Reports not only tell you how you’re doing but also indicate whether some of your bookkeeping is inaccurate or perhaps hasn’t been done.

Get comfortable with reports!

💡Management information


FreeAgent training with Blue Dot Consulting

We offer a lot of FreeAgent support for small business users.

In our FreeAgent training sessions we work with businesses to show them how to use FreeAgent properly.

They’re one-to-one sessions in which we look at:

  • how you’re using FreeAgent and where you can make improvements
  • the account categories you have set up and whether they accurately reflect your business
  • key financial controls such as the bank reconciliation
  • how to understand and use the financial reports that are available

We run half-day sessions, costing £360 plus VAT, and they take place at your business or ours.

As a free follow-up to each training session we offer a small number of Teams / Zoom calls to make sure you’re using FreeAgent comfortably on your own.

Sounds like what you’re looking for? Then give Michael Austin a call on 020 7125 0270 or email at info@bluedotconsulting.co.uk and we can make a start.

You’ve chosen FreeAgent – a wise choice. Now kick on and get it working how you want it to.

Michael


FreeAgent help – frequently asked questions

Can FreeAgent show what tax I owe?

If you’re a limited company then FreeAgent automatically estimates your corporation tax as you continue with your bookkeeping.

Should I enter expenses as supplier bills or bank transactions?

We prefer suppliers’ bills to be entered so you know immediately what your costs are and how much your business owes to suppliers.

Your financial information will be wrong if you only recognise costs when you actually pay them and cashflow forecasting is more reliable if you know what you owe.

Why is my FreeAgent profit and loss wrong?

Usually this is a combination of not having entered ALL of your accounting transactions and entering some of them incorrectly.

But – one of the reasons to keep looking at your financial reports is to spot errors and fix them.


Related articles

Bookkeeping, accounts and tax for a one-person company

Bookkeeping for business

How do we solve a problem like Maria’s


At Blue Dot Consulting, we work with owner-managed businesses across Central, West and South West London, including Fulham, Hammersmith, Richmond, Putney, Wandsworth, Kensington and Chelsea. If you’d like to improve your financial reporting, bookkeeping or decision-making, we’d be delighted to help.

© Blue Dot Consulting Limited, Chartered Accountants, Bedford House, Fulham Green, London, SW6 3JW

FreeAgent training that’s just right for your business

We see many small business owners adopt and then struggle with bookkeeping software which is why we offer our bespoke FreeAgent training sessions.

We make FreeAgent work for you and your business with a practical injection of FreeAgent training.

FreeAgent is simple bookkeeping software that’s ideal for freelancers, contractors, creatives and microbusiness owners.

It’s also ideal for private landlords.

Used well, FreeAgent will give you a clear view of the financial performance of your businesses as well as help you take care of compliance issues such as VAT, payroll and year-end accounts and tax.

The key phrase being “used well“.

We see many small business owners adopt and then struggle with bookkeeping software which is why we offer our bespoke FreeAgent training sessions.

FreeAgent training – just for you

In our FreeAgent training sessions we work on your live bookkeeping transactions to make sure you are using FreeAgent in the right way to get what you need to run your business.

We cover:

  • linking FreeAgent to your business bank account
  • accounting for bank receipts and payments in your bank feed
  • sales invoicing
  • processing suppliers’ bills and receipts
  • financial reports
  • VAT

Our training sessions are half-day sessions costing £360 plus VAT and take place at your business or ours.

As a free follow-up to each training session we offer a small number of Teams / Zoom calls to make sure you’re using FreeAgent comfortably on your own.



FreeAgent and your business

Running your business will throw up a number of questions as you go and some of thes have a financial effect that needs to be dealt with in FreeAgent.

So, where we can, we help you deal with such issues as how do I:

  • move to FreeAgent from other software?
  • deal with business mileage?
  • know how much my customers owe me?
  • pay myself
  • understand what a Director’s Loan Account is?

I’m sure there are other questions that will come up and we’ll ty to deal with them from a business point of view as well as a bookkeeping perspective.

Sounds like what you need to get the most out of FreeAgent for your business? – If so, call Michael Austin on 020 7125 0270 or email info@bluedotconsulting.co.uk and we can set up a FreeAgent training session with you.

Michael

FreeAgent FAQs

Can I use FreeAgent to deal with Making Tax Digital?

Very much so. Our advice is to set up separate bank accounts for your business and for any property activities and set up FreeAgent for both. Get the Digital bookkeeping going as soon as you can and, by and large, the Tax will take care of itself.

What is the relationship between NatWest and FreeAgent?

NatWest owns FreeAgent and one of the benefits of this is that if your business has a NatWest business account then you get FreeAgent for free!

I’m a landlord – is FreeAgent any good for me?

Absolutely! There is a landlord module that’s just for you.

Related links:

Making tax digital – the useful bits have little to do with tax!

Profit Margins: Make more money with every sale

Technology is the servant not the master

© Blue Dot Consulting Limited

Chartered Accountants – Bedford House, Fulham Green, London, SW6 3JW